Winner of Padre Arrupe
Human Rights Prize

Local services for migrants
from trusted organizations

How it works

The RefAid mobile app shows migrants, refugees and those who help them where services are near them – on a map with a very simple interface. A web based content management and communication system allows trusted aid organizations to manage and update their services and to get their critical aid to where it is most urgently needed.

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Data Protection

Our RefAid mobile app does not share your data with anyone – not police, not government authorities, not other organizations – no one! And we do not tell anyone where you are. In the app we ask for your email address when you log in so the app can show you the services nearest to you, and so we can send you location-based and time sensitive information (this information is not sent to you specifically, but to people in your area) through the app. When we communicate with you it is not based on your personal details, only the general area where you are located. We are committed to protecting your privacy. The same applies to this website. We do not share any of your data. Read more here.

Our Partners

Most of the largest refugee aid organisations in the world use RefAid, including Medecins du Monde (Doctors of the World), Medecins sans Frontieres (Doctors Without Borders), Save the Children, Caritas, The Salvation Army, International Rescue Committee (IRC), the Red Cross (in many countries), state and local governments, and many more. In all, more than 7,500 NGOs and nonprofits helping migrants across 41 countries use RefAid to manage and map their services. If your organization would like to have its services in RefAid, please get in touch with us!

Mapping the world of services

Our mission with RefAid is to ensure migrants can access trusted services and accurate information in the palm of their hand – wherever they are.

The UN Declaration of Human Rights promises in Article 14  that all people have “the right to seek and to enjoy in other countries asylum from persecution.” RefAid is here to help people exercise this right, wherever they are along their journey.

Our LifeSpots app serves the same purpose as RefAid, but for everyone, not just refugees and migrants. LifeSpots puts information about the help we need, when and where we need it, right in our pockets.

We are mapping the whole world’s public and community services! A huge ambition? Yes, but we are part way there!